After-Sales Service & Quality Guarantee

1.One-year warranty: free on-site maintenance and training (except wearing parts replacement and quality problems resulted from improper use by users).

2.Repairing and maintaining service is provided timely once received the inquiry, taking the customer satisfaction as first priority.

3.Quality-related problem will be dealt with by professional staff at the first time getting the feedback from customers.

4.Service hotline & hotmail is provided for customers real time consulting.

5.On-site technical service including guide for installation, commissioning, training will be provided based strictly on customers request after products arrived at the working site.

6.After warranty service are guaranteed for performance failure happened in normal operation condition, which will be implemented according to relevant laws and regulations.

7.Noted: For all the service above, labor cost is for free (transportation and accommodation expense is not included).